Loaded onto a truck that has arrived, and never came off.
Empty is the good state. The longer one of these sits unread the colder the
trail, which is the whole reason a manifest has two timestamps instead of one.
Parcel
Run
Route
Loaded
Hours since it arrived
The trucks
A run is one truck on one day between two hubs. It cannot leave
without a crew and something on it, it cannot take anything on once it has left,
and it cannot be closed while a parcel is unaccounted for — every box
either came off or somebody said what happened to it.
Day
Route
Truck
Driver
State
On board
Off
Short
Outstanding
On the truck
Parcel
Merchant
Loaded
Came off
Tick what is physically in front of you. What is left over is what to chase.
Waiting to go
Parcel
Merchant
For
Where it is now
Send a parcel to another hub
A parcel is local until somebody says otherwise — which is what
every parcel this business has ever booked has been. Naming the hub it has to reach
is what puts it on the waiting list for a truck. Deliberately a person's decision
rather than worked out from the address: getting it wrong sends a box to the wrong
city, and a coverage map is a much bigger thing than a column.
The timetable
The standing schedule — which hub to which hub, on which days, leaving
when, taking about how long. A service is not a truck. The transit time is a
planning figure a dispatcher uses to decide whether Thursday's truck still makes
Friday's round; it is not a promise to a customer. Service tiers are what promise
anybody anything.