Failed drops needing a decision

Each of these is a physical parcel somebody is carrying right now. The retry policy handles closed shops on its own; what is left here needs a person, and three reasons are deliberately never automated — a refused payment, wrong stock, and anywhere a rider called unsafe.

Failed	Ref	Destination	Reason	Attempt	COD	Policy
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Parcels still with riders

Nobody goes home until this is empty or explained. A rider who keeps a parcel overnight for tomorrow's attempt is fine — a rider who keeps one nobody knows about is how a parcel goes missing quietly.

Rider	Ref	Destination	COD	Carried
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Out of attempts — send back to the merchant

Returning a parcel is a delivery in the other direction. It gets its own task, and the merchant should be told before the box arrives rather than when it does.

Ref	Destination	Reason	Attempts	COD
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Is retrying worth it?

Read this after two weeks. A reason whose second attempt almost never succeeds should stop being retried — the cost of not looking is a rider riding to the same closed shop every morning at your expense.

Reason	Retried	Succeeded	Rate
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