Everything below is already computed somewhere else, and every row lands on the screen that resolves it. This page invents no numbers. It exists because the person who can act on a row is usually not the person who knows which of thirty-seven pages it lives on.
Now
A meter is running, or somebody cannot work. The cost of ignoring these accrues today and acting tomorrow does not recover it.
Needs a decision
Something is stuck and will stay stuck until a person chooses. Nothing is being lost per hour — but nothing moves either. Customers can now change a delivery from the tracking page before the rider sets off — those land on the board, filtered to what they asked.
Worth knowing
True, and not this morning's problem. A list of these is a week's work rather than a morning's.
Clear
Checked, and nothing to do. Listed rather than hidden, because a triage screen that shows only problems cannot tell you the difference between nothing is wrong and nothing was checked.